Legal

Privacy Policy

How we collect, use and protect your information when you visit this website or book a treatment.

Last updated:

1. Introduction

Alex Scalp (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you contact us, make a booking, or browse our website. We follow the UK GDPR and Data Protection Act 2018.

2. Information We Collect

2.1 Information you provide

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Messages sent via contact forms, WhatsApp, social media or booking enquiries
  • Treatment information (e.g. desired SMP service)

2.2 Information collected automatically

When you visit our website, basic technical information may be collected automatically, such as:

  • IP address
  • Device type (mobile/desktop)
  • Basic browsing behaviour (e.g. pages visited)

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and messages
  • Arrange consultations and bookings
  • Provide information about SMP treatments
  • Improve our website and services
  • Comply with legal and regulatory obligations

We do not sell or share your personal data with third parties for marketing purposes.

4. How We Store Your Information

Your information is stored securely using encrypted email services, secure booking systems (where applicable) and password protected business devices. We only keep personal information for as long as necessary to provide our services and meet legal requirements.

5. Sharing of Information

We may share your data with trusted third parties where necessary, for example:

  • Booking or scheduling platforms (if used)
  • Payment processors (if used)
  • Professional advisers or authorities, where required by law

These parties only receive the minimum information required to perform their services and must handle your data securely.

6. Your Rights

Under UK data protection law you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal data, where applicable
  • Withdraw consent where processing is based on consent
  • Request a copy of your data in a commonly used format, where applicable

To exercise any of these rights, please contact us using the details below.

7. Contact

If you have any questions about this Privacy Policy, contact:

Alex Scalp
Manchester, United Kingdom
Email: alexscalp_smp@yahoo.com